K11 Owners Group

[Roy S.]

Cancel your credit card before you die..........(hilarious!)

Now some people are really stupid!!!!
Be sure and cancel your credit cards before you die.

This is so priceless, and so, so easy to see happening, customer service being what it is today.

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family
member placed a call to Citibank.

Here is the exchange :

Family Member: 'I am calling to tell you she died back in January.'

Citibank : 'The account was never closed and the late fees and charges still apply.'

Family Member : 'Maybe, you should turn it over to collections.'

Citibank : 'Since it is two months past due, it already has been.'

Family Member : So, what will they do when they find out she is dead?'

Citibank : 'Either report her account to frauds division or report her to the credit bureau, maybe both!'

Family Member : 'Do you think God will be mad at her?'

Citibank: 'Excuse me?'

Family Member : 'Did you just get what I was telling you - the part about her being dead?'

Citibank : 'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:

Family Member : 'I'm calling to tell you, she died back in January with a $0 balance.'

Citibank : 'The account was never closed and late fees and charges still apply.'

Family Member : 'You mean you want to collect from her estate?'

Citibank : (Stammer) 'Are you her lawyer?'

Family Member : 'No, I'm her great nephew.' (Lawyer info was given)

Citibank: 'Could you fax us a certificate of death?'

Family Member : 'Sure.' (Fax number was given )


After they get the fax :

Citibank : 'Our system just isn't setup for death.
I don't know what more I can do to help.'

Family Member : 'Well, if you figure it out , great!
If not, you could just keep billing her. She won't care.'

Citibank: 'Well, the late fees and charges do still apply.' (What is wrong with these people?!?)

Family Member : 'Would you like her new billing address?'

Citibank : 'That might help...'

Family Member : ' Odessa Memorial Cemetery , Highway 129, Plot Number 69.'

Citibank : 'Sir, that's a cemetery !'

Family Member : 'And what do you do with dead people on your planet???

(Priceless!!)
_________________
1993 K1100LT/On going project
1990 K75rt
1991 K75s
LURKER at LARGE

[Off the grid]

Classic.

Credit cards are the new slavery.
_________________
Bane of your existence since July 2006
2007 Triumph Tiger ABS. "Sabertooth"
2009 Husqvarna TE610. "The dirty Italian mistress"

[Scott_Anderson]

That's where I send telemarketers for my son. Phone # for the cemetery.
_________________
Ride safe.



1997 K1100LT 0302488
2017 FLHTK Ultra Limited
Garmin StreetPilot 2820
Garmin Zumo 550
Garmin Zumo XT
"One who does not ask questions is ashamed to learn" Danish proverb
1995 K1100LT 0302044(R.I.P.)
1997 R1100RT ZC62149(sold)