K11 Owners Group

Flying Duck

I just ordered a bunch of odds and ends from Chicago BMW for the next K75 I'm going to build. Curious as to how long their lead times have been of late.....
_________________
93 LT (x2)
94 RS
86-97 K75F(K75/100/1100 Frankenbrick)
86 K75C w/paralever, hi perf cams,TURBO!
91 & 92 K75Ss
91 K1
86 custom K100
14 WR250R
IBA #17739 (SS1K, BBG, 50CC)
Buy parts HERE

Jim · Posted: Mon Jun 08, 2009 5:42 pm Post subject:

Last time I ordered, they just left the order sitting there until I called and asked what was going on. The guy mumbled something about there only being two of them working in that department.

If the order doesn't show up after an unreasonable wait, give 'em a call and ask them to send your order... Razz

_________________
Jim
1997 K1100LTSE 94,000 - still has gremlins!
1995 R100RT Classic 16,650 crashed - repaired!
1992 K75RTP 46,000

"We shall not all die, but we shall all be changed."

Mystic Red · Posted: Mon Jun 08, 2009 6:34 pm Post subject:

Same here. Found them on a shelf and was wondering who to send them to. But CalSporttouring wasn't any better. I sent my intercom in for work with the proper return # in the address label. Thinking they might not see it in the label I wrote the # on the back with a giant felt pen. After a couple of weeks I called them and they didn't know anything about it. Then he says there is a box on the shelf but it had no return authorisation # on it so they didn't no what to do with it. I didn't say anything and he says "Oh, here it is on the address label." I say, 'Now turn the box over." "oh." Laughing

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Scott Hespelt, '94 K11LT
K11 OG #466

Scott_Anderson · Posted: Mon Jun 08, 2009 7:17 pm Post subject:

Mystic Red · Posted: Mon Jun 08, 2009 8:42 pm Post subject:

Xactly!

_________________
Scott Hespelt, '94 K11LT
K11 OG #466

Phil Marvin · Posted: Mon Jun 08, 2009 9:04 pm Post subject:

Hi, Drake,
The two orders I can remember (there may have been three, but I can remember two) took a month at least to reach me. Each time I called, I was told one of the parts hadn't come in and as soon as it did, the order would go out. I use Chicago for parts I want, but don't need right now. I'll use them for the clutch cable and nipple and I carry on the bike (but don't NEED now), the valve cover gasket to replace the one I just used, etc. I'm NOT using them for the "air accumulator", folding key blank and fork seal I want NOW for my new (to me) '95 K75RTP.
Ride Safe(ly)
'94 K75A/3
'95 K75RT
'95 K75RTP

Flying Duck · Posted: Mon Jun 08, 2009 9:10 pm Post subject:

I'll start bugging them next week.

I ordered fomr them about six months ago, including a new pair of city cases.

When I called four weeks later, they told me the let one wasn't in yet, let me check. Two minutes later and "It just came in today, I'll ship tomorrow." Rolling Eyes

Maybe if I send THEM a pack o M&Ms that would speed them up.
_________________
93 LT (x2)
94 RS
86-97 K75F(K75/100/1100 Frankenbrick)
86 K75C w/paralever, hi perf cams,TURBO!
91 & 92 K75Ss
91 K1
86 custom K100
14 WR250R
IBA #17739 (SS1K, BBG, 50CC)
Buy parts HERE

BobZ(IL) · Posted: Mon Jun 08, 2009 10:34 pm Post subject:

I go up to Chicago BMW a couple of times a year for parts. Most of the items I've needed were in stock, no problem.

They always have many boxes of parts all over, I suspect they get things in, just have difficulty getting them shipped to the customers on a timely basis.

My suggestion would be to ask how long items not in stock will take, then call regularly when the tme has elapsed. They likely will have the items and be able to ship. i.e. light a fire under them.
_________________
'93 K1100LT
'78 R100S
'05 R1200GS
BMWMOA, CRBMWOA, ABC, K11OG #997

Live well, do good work, enjoy the ride.

SugarHillCTD · Posted: Tue Jun 09, 2009 2:47 am Post subject:

Saltcreek · Posted: Tue Jun 09, 2009 7:21 am Post subject:

ulm210 · Posted: Tue Jun 09, 2009 11:46 am Post subject:

Placed order on May 13. Called on May 22, item just received going out Monday, 25th, received June 1.

SugarHillCTD · Posted: Tue Jun 09, 2009 12:09 pm Post subject:

ulm210 · Posted: Tue Jun 09, 2009 12:23 pm Post subject:

Well, for me I like to buy locally.

However, this was my first purchase from them and like you am not enthused about making another purchase from them in the future. If it was something I definately needed and could not wait I would probably call to see if it was in stock and then just drive in (30 mi) and pick it up. In this case it was the jumper that bypasses the kickstand kill switch ( I hate having to restart the bike after getting off to open the garage door!) and it was an online purchase that I was not in a hurry to receive.

I am a staunch customer service advocate and I do leave appropriate tips for expected service (TIPS= T.o I.nsure P.roper S.ervice). And I will drive out of my way if I feel I have been dissed by someone local.

One time in a family Pizza Place, with my 2 yo and 6 yo our order was lost. After 30 mins I asked our waiter who needed another 15 minutes to determine that "the kitchen messed up". Pizza arrived after another 20 mins (by now kids are out of their minds!). I ask for manager when the bill arrives and he offers a coupon for a free appetizer on our next visit!
(6 years later and next visit is still waiting to happen...)

Waiter received $.25 tip (because that was what rounded the bill up to the next dollar).

I under stand "s" happens, but gimme a break and recompense the customer for your errors.

So, it will probably be a very LONG time before CBMW gets my business.

Flying Duck · Posted: Tue Jun 09, 2009 12:58 pm Post subject:

Saltcreek · Posted: Tue Jun 09, 2009 4:41 pm Post subject:

Phil Marvin · Posted: Tue Jun 09, 2009 4:44 pm Post subject:

Jim · Posted: Tue Jun 09, 2009 7:39 pm Post subject:

Flying Duck · Posted: Tue Jun 09, 2009 9:56 pm Post subject:

Yep, typo. Should be 20%,

But it tells you how much dealers make on parts. Twisted Evil

_________________
93 LT (x2)
94 RS
86-97 K75F(K75/100/1100 Frankenbrick)
86 K75C w/paralever, hi perf cams,TURBO!
91 & 92 K75Ss
91 K1
86 custom K100
14 WR250R
IBA #17739 (SS1K, BBG, 50CC)
Buy parts HERE

Flying Duck · Posted: Mon Jun 15, 2009 3:06 pm Post subject:

Hmmm... I ordered on the 8th.

Just checked my bank account online and there's a charge from Chicago BMW on the 13th. I'm pretty sure that they don't charge you until they ship so that means it shipped in 5 days. I really didn't expect that as I ordered seom obscure parts which I assumed would be backordered. Very Happy

My last order last fall was about $450 (new pair of city cases and a few other things) so I wonder if wasting lots of moolah there gets you proirity???

I"m off to the store to buys some M&Ms. Laughing

_________________
93 LT (x2)
94 RS
86-97 K75F(K75/100/1100 Frankenbrick)
86 K75C w/paralever, hi perf cams,TURBO!
91 & 92 K75Ss
91 K1
86 custom K100
14 WR250R
IBA #17739 (SS1K, BBG, 50CC)
Buy parts HERE

Jim · Posted: Mon Jun 15, 2009 5:29 pm Post subject: